Contact Us

We’d love to hear from you!
If you have any questions about your order, our products, or anything else, our team is here to help.

📧 Email Support

For customer support or general inquiries, please email us at:
shopnovyra.store@gmail.com

We typically respond within 24–48 hours.

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📦 Order Questions

If you’re contacting us about an order, please include:

• Your full name
• Order number
• The email used at checkout

This helps us assist you faster.

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⏰ Support Hours

Our support team is available:
Monday – Friday: 4:00 AM – 9:00 PM (EST)

Messages sent outside these hours will be answered the next business day.

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💬 Before contacting us

You may find quick answers in our:

• Shipping Policy
• Refund Policy
• FAQ page